Virtual Selling

Virtual Selling, Virtual Account Management, Virtual Customer Retention

Leverage web collaboration and use our PEOPLE TOUCH processes and techniques so that you impress your current, past, and prospective clients and customers. 

Give your customers memorable virtual experiences.

Field Sales - reduce your face-to-face meetings, increase your virtual sales meetings, less driving means reduced transportation costs and time for other sales activities.

Inside Sales - close more deals faster by adding the web conferencing "visual" component.


 

Virtual Sales using Web Conferencing  (slide presentation)

Mo' Money Web Conferencing (slide presentation)

We provide coaching so that you create and execute great (high impact) customer experiences using Web Conferencing.  

  • Learn how to plan, design, and execute highly collaborative, engaging, and personalized meetings, with current, former, and prospective clients and customers. 

Our services are for:

  • Sales Management
  • Field Sales and Inside Sales
  • Sales Pursuit Teams
  • Channel Management
  • Marketing Professionals - Portfolio Managers, Product Development and Service Creation Managers and Teams, Brand Managers, Interactive Marketing Consultants, and more.
  • Sales Training Professionals - virtual classroom, blended learning, webinars

Use Web Conferencing to Delivery Your Billable Services  (slide presentation)

Henry E. Liebling - The Golf Coach of Web Conferencing - Your Web Conferencing Sales and Marketing Coach  (PDF)

The Web Conferencing IDEA BOOK for Marketing and Sales by Henry E. Liebling  (PDF)

                      Examples of WHEN to use Web Conferencing
                                                    SALES

  • Start and build relationships.
  • Virtual sales - new account acquisition.
  • Virtual sales - to current and former customers.
  • Customer retention.
  • Make last minute changes to sales proposals (with peers and sales manager).
  • Sales managers, trainers, and consultants deliver short "selling skills" sessions.
  • Involve technical support with customer before you attempt to close the sale.
  • Facilitate customer meetings.
  • Involve customers in collaborative planning sessions.
  • Conduct daily management meetings for multiple call centers.
  • Analyze and improve sales operations processes.
  • Provide high-impact customer education.
  • Plan, coordinate, and communicate channel strategies.
  • Conduct business in other countries, for example:

                                              MARKETING

  • Brand management.  
  • Plan and conduct virtual focus groups.
  • Manage, and collaborate with, dispersed teams.
  • Conduct virtual meetings with suppliers and business partners.
  • Stay close to stakeholders and internal customers.
  • Co-create and edit speeches and marketing communications.
  • Critique the product recall procedures and protocols.
  • Manage outsourced contracts.
  • Manage and involve people in new product development and lifecycle management processes.
  • View the content (web pages), discuss, and make decisions on the eMarketing program and Customer Portal.
  • Discuss training requirements.
  • Deliver training and learning.
  • Coordinate the rollout of a channel management program.
  • Discuss and make decisions on the customer intelligence data.
  • Plan and rollout a new Customer Loyalty or Customer Experience Management program.
  • Involve users to identify requirements for the new technology.

             Sales Management, Sales Teams, and Channel Management

  • Leadership Development - blended learning to build competencies and new behavior
  • HQ & Field - with sales management and sales channel - communications, collaboration, problem-solving.
  • Regional Sales VP - with direct reports in other cities.
  • Refresher Classes - teach short refresher classes.
  • Performance Coaching - sales opportunity funnel, prospecting, qualifying, selling value, solution selling, closing, negotiating, sales processes, pricing.

Get More Business Value From Web Conferencing (PDF)   Click here
11 pages.   Includes:  Virtual Coaching, New Revenue, Maps, Why Make Better Use of Web Conferencing, Productivity Chart, Come Across as Effective and High Quality with your clients (11 examples), 24 more examples, Identify When to use Web Conferencing to Deliver the Most Value, Equip Your People with the Knowledge and Techniques they need, Product Development - NEW REVENUE, Henry E. Liebling - bio / sales and marketing experience, Testimonials.

Are You Using Green Web Conferencing To Its Full Potential (Flash file)
Click here
50 slides.  Includes:  Different types of tools, examples of when to use web conferencing when people are different locations, what's the purpose of your web conference, maps, what's important to you, 22 questions - are you using web conferencing for ..., cost savings chart (out of town, flying), hours saved chart (driving), close the gap, trends, MoreVirtual.com's Point of View, traffic congestion data, results that web conferencing enables, New Time charts, information about our publications, book testimonials, and more.

 
Copyright 2007 Strategic Business and Technology Alliances, Inc. All rights reserved.