We teach you how to create great (high impact) customer experiences using Web Conferencing.  Ask us about our PEOPLE TOUCH approach and our There's More To Web Conferencing Than Conveying Information through Webinars program. 

Henry E. Liebling - The Golf Coach of Web Conferencing - Your Web Conferencing Sales and Marketing Coach  (PDF)

We also provide services for virtual classroom and blended learning, for example to provide sales and customer education and training.

Use web conferencing to cut costs.  Learn how to design and execute highly collaborative, engaging meetings.

Here are a few examples of WHEN you can use Web Conferencing.

SALES

  • Build relationships.
  • Virtual sales - new account acquisition.
  • Virtual sales - to existing customers.
  • Customer retention.
  • Make last minute changes to sales proposals (with peers and sales manager).
  • Sales managers, trainers, and consultants deliver short "selling skills" sessions.
  • Involve technical support with customer before you attempt to close the sale.
  • Facilitate a customer meeting.
  • Involve customers in collaborative planning sessions.
  • Conduct daily management meetings for call centers.
  • Analyze and improve sales operations processes.
  • Provide high-impact customer education.
  • Plan, coordinate, and communicate channel strategies.
  • Conduct business in other countries, for example:

MARKETING

  • Brand management.  
  • Plan and conduct virtual focus groups.
  • Manage, and collaborate with, dispersed teams.
  • Conduct virtual meetings with suppliers and business partners.
  • Stay close to stakeholders and internal customers.
  • Co-create and edit speeches and marketing communications.
  • Critique the product recall procedures and protocols.
  • Manage outsourced contracts.
  • Manage and involve people in new product development and lifecycle management processes.
  • View the content (web pages), discuss, and make decisions on the eMarketing program and Customer Portal.
  • Discuss training requirements.
  • Deliver training and learning.
  • Coordinate the rollout of a channel management program.
  • Discuss and make decisions on the customer intelligence data.
  • Plan and rollout a new Customer Loyalty or Customer Experience Management program.
  • Involve users to identify requirements for the new technology.

Click on Books Tab to read about our popular "The Web Conferencing IDEA BOOK for Marketing and Sales."

FREE DOWNLOADS

Get More Business Value From Web Conferencing (PDF)
Click here
11 pages.   Includes:  Virtual Coaching, New Revenue, Maps, Why Make Better Use of Web Conferencing, Productivity Chart, Come Across as Effective and High Quality with your clients (11 examples), 24 more examples, Identify When to use Web Conferencing to Deliver the Most Value, Equip Your People with the Knowledge and Techniques they need, Product Development - NEW REVENUE, Henry E. Liebling - bio / sales and marketing experience, Testimonials.

Are You Using Green Web Conferencing To Its Full Potential (Flash file)
Click here
50 slides.  Includes:  Different types of tools, examples of when to use web conferencing when people are different locations, what's the purpose of your web conference, maps, what's important to you, 22 questions - are you using web conferencing for ..., cost savings chart (out of town, flying), hours saved chart (driving), close the gap, trends, MoreVirtual.com's Point of View, traffic congestion data, results that web conferencing enables, New Time charts, information about our publications, book testimonials, and more.

 


 










































 
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